Buyer Protection

When you shop at SPLISH, you should feel safe. We offer buyer protection on all orders, so you're not alone if something goes wrong.

What are you covered for?

If your item is damaged in transit, not as described, or not delivered, we'll help you. You can get the item back, your money back, or another solution that makes sense. Just contact us and we'll take care of the rest.

We handle the practicalities

You don't have to contact the dealer yourself. We will make sure the matter is handled quickly and properly. We only work with selected dealers, but if problems arise, we are there for you.

Also for pre-loved products

Buyer protection also applies to pre-loved items. They are often unique, which is why it is extra important that you can trust that everything will go as it should. We look after both you and your order.

Safe trading from start to finish

At SPLISH, your experience is important. We follow you all the way – from the moment you click buy until the product arrives at your home.