Privacy

PRIVACY AND COOKIE POLICY

Splish Now ApS collects your personal data so that you can enter into a transaction with us on www.splish.dk. Collection of your personal data takes place when you approve our trading conditions.

We collect the following information:

  • Name
  • Address
  • Email address
  • Information about your purchase
  • Phone number

Splish.dk registers your personal data with the aim of being able to deliver the item you have ordered to you. The personal information is registered with Splish Now ApS and stored for 5 years, after which the information is deleted.

When personal data is collected via www.splish.dk, we ensure that this always happens by giving your express consent, so that you are informed about exactly what information is collected and why.

What is my information used for? We only collect the necessary data and store it only as long as it is necessary for the purpose. First of all, we use your information to process and forward your order made on www.splish.dk. We also use your information with our customer service and to improve the user experience on splish.dk, as well as in connection with marketing and competitions if you have signed up for our newsletter and have given your consent. Your information may also be used in connection with suspected fraud, as well as its investigation.

Who is my information shared with? At Splish Now ApS, you trade directly with physical stores on our platform www.splish.dk. In order for the stores to process and forward your order, your information is shared with the stores/webshops that must deliver your order.

Likewise, your information is shared with external distributors (including GLS, Posten, DHL Express, etc.) for the delivery of your shipments and information about delivery. This can be done both via e-mail and SMS.

We also collaborate with a number of other companies that store and process data. The companies only process information on our behalf and may not use it for their own purposes.

Hotjar is a technological service that helps us to improve the understanding of our customers' needs, as well as to optimize their experience in connection with shopping at www.splish.dk. Hotjar stores the information in a pseudonymised user profile and is contractually prohibited from selling any of the data collected on our behalf.

Sleeknote & Mailchimp is a tool that allows us to collect users' contact information, such as their e-mail address and phone number through pop-ups on the website www.splish.dk. Sleeknote/Mailchimp and Splish store this information and comply with applicable rules for the Process of Personal Data.

We only work with data processors in the EU or in countries that can provide your information with sufficient protection.

The data controller is CEO Arash Rahimi. We do not store customer information encrypted. We do not transmit customer information encrypted. We do not register any personally sensitive information.

rights As registered with Splish Now ApS, you have the following specific rights, which you can exercise at any time: The right to access: You have at any time to make use of your right of access, which means that you have the right to access the data we have registered about you.

The right to be forgotten: You have the right to be forgotten at any time. Which means that you can request to have all the data we have registered about you deleted. However, as a result of the Accounting Act, we cannot guarantee that we can delete all data registered about you.

The right to data portability: You have the right at any time to request that the data you have provided to us be provided in a commonly used machine-readable format for disclosure to another specific recipient.

The right to object: You have the right to object to the processing of your data taking place, based on certain grounds. for example, you can object to the processing of your personal data if the purpose is direct marketing and profiling.

The right to rectification: You have the right to have your registered data corrected at any time if you believe that these are incorrect.

The right to limitation: In connection with some of your other rights, you have the right to request limited data processing instead of complete erasure or during the evaluation of your objection.

You have these rights according to the Personal Data Act. Inquiries in connection with this should be addressed to Splish Now ApS via e-mail: kontakt@splish.dk. You can contact the Data Protection Authority about this at any time.

Duty to provide informationAgreements (purchase orders) can be entered into in Danish or English and stored by the company for 5 years, in accordance with the Accounting Act. It is not possible to access the contract afterwards via our website. If you wish to be sent a new copy of the contract per e-mail, then send an e-mail to: kontakt@splish.dk.

COOKIES By using www.splish.dk, you accept that we use cookies. A cookie is a small data file that we put on your computer in order to keep track of what happens during your visit and to be able to recognize the computer. A cookie is not a program and does not contain viruses.

What are cookies?

Cookies are a text file that registers your visit to the website and your user behaviour. The information is recorded on the user's own hard drive, smartphones/tablets and other IT equipment. That way, on the user's next visit, the server (eg a website) knows who the user is. A cookie is not a program and does not contain viruses.

How long cookies are stored varies. Some are deleted when your browser shuts down, while others can be saved for up to 2 years.

What do we use cookies for?

  • To improve your user experience
  • To make content and offers relevant to you
  • To recognize you from visit to visit
  • To complete your order
  • Statistics and to measure the traffic on our website

Third-party cookies Splish Now ApS collaborates with a number of services that also use cookies on our website. See below which services and what they are used for. GoogleRegister your behavior on the site and measure the effectiveness of our advertising.

SPLISH Registers preferences regarding profile login and whether the page should be displayed in mobile or desktop version.

 

How to delete cookies If you choose to delete cookies and stop storing them in your browser, you must be aware that we cannot guarantee you an optimal user experience on splish.dk.

Internet Explorer
How to remove existing cookies:

Click on 'Safety' in the command bar on the far right / 'Delete browsing history'. Tick ​​'Preserve Favorites website data' and 'Cookies' / 'Delete' / 'OK'.

How to avoid storing cookies in the future:

Click on 'Safety' in the command bar on the far right. Under 'InPrivate Browsing' (InPrivate filtering) tick 'Do not collect data for use by InPrivate Filtering' (Block automatically) / 'OK'.

Mozilla Firefox
How to remove existing cookies:

Click on 'Tools' in the menu bar / 'Options' / 'Privacy' / 'Remove individual cookies' / 'Remove All Cookies'.

How to avoid storing cookies in the future

Click on 'Tools' (Settings) in the menu bar / 'Options' / 'Privacy' (Privacy) / tick 'Tell websites I do not want to be tracked'.


Google Chrome

How to remove existing cookies:

Click on the tool icon at the top of the menu bar / 'Tools' (More tools) / 'Clear browsing data' (Delete browser data) / tick 'Empty the cache' (Browsing history) and 'Delete cookies and other sites data' (Cookies and other website and plugin data) / 'Clear browsing data' (Ryd Browserdata).

How to avoid storing cookies in the future

Click on the 'Chrome menu' icon in the browser toolbar / Settings' / 'Show advanced settings' (Protection of personal information) / 'Privacy' / 'Content settings' (Settings for content) / 'Cookies' / 'Block cookies' by default' (Always block websites from storing data) and (Block third-party cookies and websites).